Error 112 - HDP 5000
Error 112 is a generic card jam error that usually occurs with an HDP5000 with a flipper module and laminator attached to it.
Things to check:- Run a self test from the front panel to eliminate your computer or software from the equation
- Try different cards
- Ensure that the cards you are using are in specification
- Manually clean the rollers
- Update the printer driver and firmware to the latest on Fargo’s Website
- Check to make sure that the printer is on a completely level service
- Remove and test the printer without the other modules. Then reattach the flipper and lamination module (The tabs can become bent and cause the modules to not align properly. You can attempt to bend them back into the correct position)
- Ensure that the flipper module and lamination module are correctly attached and fastened with the screws
- Check for card warpage (If the card is warped in the transfer process the card will most likely jam going into the flipper module)
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